At Shreeja Tours and Travels, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information:

• Full name
• Contact number
• Email address
• Date of birth
• Travel preferences and history
• Identity documents (e.g., passport, visa details) where required for bookings
• Payment and billing information
• IP address and browser details for analytics and security purposes

2. How We Use Your Information

We use the information collected to:

• Process and manage bookings and reservations
• Personalize your travel experience
• Send booking confirmations and updates
• Respond to inquiries and provide customer support
• Improve website functionality and user experience
• Comply with legal and regulatory requirements
• Send promotional materials or offers (if opted-in)

3. Sharing of Information

We may share your information with:

• Third-party service providers (such as airlines, hotels, transport operators) as necessary for your booking
• Government authorities or legal bodies if required by law
• Technology and payment partners who assist in our operations

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, including for legal, regulatory, tax, accounting, or reporting requirements.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and customize content. You can modify your browser settings to decline cookies, although this may limit certain functionalities of the website.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is completely secure.

7. Your Rights

You may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of data processing
• Withdraw consent for marketing communications at any time

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website. Continued use of our services after changes indicates your acceptance of the updated policy.